TERMS AND CONDITIONS FOR ADVISORS 

Last updated 02/02/2025
 
Please read these terms and conditions carefully before using the Aadya Universe web site and/or mobile application (the “Service”).
 
YOU UNDERSTAND THAT BY ACCESSING, DOWNLOADING OR USING THE SERVICE, OPERATED BY AADYA UNIVERSE (“AADYA,” “US,” “WE,” OR “OUR”), YOU ARE SIGNIFYING THAT YOU ARE EIGHTEEN (18) YEARS OF AGE OR OLDER AND ARE OTHERWISE CAPABLE OF FORMING LEGALLY BINDING CONTRACTS UNDER APPLICABLE LAW AND THAT YOU HAVE READ, UNDERSTAND AND ACCEPT THESE ADVISOR TERMS AND CONDITIONS (THE “ADVISOR TERMS”) AND AGREE TO BE BOUND BY THEM.
 
The terms and conditions below are in addition to the terms and condition contained in Our Terms of Service (“Terms of Service”) and limit our liability and obligations to You, as an Advisor, and allow Us to change, suspend or terminate your access to and use of the Platform at any time in Our sole discretion. It is your responsibility to read and agree to the following terms and conditions, along with any other policies on Our website including, but not limited to, Our Privacy Policy and Our Terms of Use BY ACCESSING OR USING THE SERVICE YOU AGREE TO BE BOUND BY THESE ADVISOR TERMS AS WELL AS ANY ADDITIONAL TERMS AND CONDITIONS CONTAINED IN OUR TERMS OF USE AND OUR OTHER POLICIES AND AGREEMENTS THAT MAY APPLY TO YOU, INCLUDING, BUT NOT LIMITED TO INDEMNIFICATION, DISCLAIMERS, AND LIMITATIONS OF LIABILITY. This provision is further supplemented by Appendix A relating to Release of Liability.
 
THESE ADVISOR TERMS APPLY TO ALL ADVISORS WHO ACCESS OR USE THE SERVICE. You understand and agree that your access to and use of the Service is conditioned on your acceptance of and compliance with these Advisor Terms. If You disagree with any part of the Advisor Terms then You must not use or access the Service.
 
 
Becoming an Advisor
The Service is a psychic advice marketplace that brings advice-seekers and independent, psychic advisors (“Advisor(s)” or “You”) together through video, call, chat, and messaging. Advisors record their responses or respond in real time for telephone calls, live video or chat sessions, along with any optional text, and deliver it to the clients.
 
To become an Advisor, You must first download the application and create an advisor profile. You will be required to submit your legal name, address, and telephone number so that We may identify You and contact You. You must also provide Us with your personal payable account information in order to receive payment through the Service. You must upload a photograph of yourself (other images, icons, or illustrations are not permitted), create a profile video and provide profile information to describe the types of services that You offer. Once You complete your profile, You will create and submit a sample reading for Us to review. After We receive your information and review your reading, You will be notified whether You have been accepted as an Advisor. We reserve the right to verify your identity and other background information at any time and You agree that You will provide Us with information to do so at Our reasonable request. You understand and agree that it is your responsibility to make sure that your profile is appropriate, and that all information that You provide is true, complete, up to date, and accurately reflects your credentials and is in compliance with all applicable laws and regulations.
 
By registering as an Advisor, You are not bound to continue to use the Service or to accept orders and provide readings for any length of time. You are free to use the Service when and how you choose, subject to the Advisor Terms. You may stop accepting orders for any period of time or stop using the Service all together for any reason or for no reason at all, provided that You fulfill outstanding orders and existing obligations.
 
Your Responsibilities as an Advisor
If a client selects You to be their Advisor, You should receive a Platform notification and/or an email message. You must have push notifications enabled in order to receive them. We encourage You to log in often to see if You have any new orders. If You have a pending order, it will be contained in the “My Orders” section of the app. We recommend that You respond as soon as You can to encourage repeat orders and positive client feedback. If You know that You will be unavailable to fulfill orders You may simply turn your availability status to “off” in the “My Orders” screen and, provided that no clients were in the process of placing an order, no new orders will be received.
 
As You fulfill orders, keep in mind your clients will be able to provide feedback and reviews that will appear on your profile. Clients may edit their review for up to 2 weeks after it is entered and We do not remove or edit reviews except for extreme circumstances or to comply with Our Terms of Use.
 
We will not be liable for any delays or failures in your receipt of any push notifications or emails as delivery is subject to effective transmission from your network operator and processing by your mobile device. These services are provided on an AS IS, AS AVAILABLE basis.
 
Independent Contractor
You understand and agree that, as an Advisor and/or user of the Service, You are acting as an independent contractor and not as Our employee, agent, consultant or representative. You have exclusive control of the manner and means of giving your advice, subject to certain prohibited actions referenced below. As an Advisor, You do not have the right to enter into any contract on our behalf. Similarly, by your use of the Service, we are not establishing a partnership, franchise or joint venture between us. Under no circumstances shall You be considered Our employee. By using the Service, You represent and warrant that You have any and all permissions as may be required by federal, state, local, or international law, as applicable, to use the Service as an Advisor.
 
Advisor Fees
Charges for all interactions between Advisors and Members will be billed through the Advisor Platform. Aadya will use reasonable efforts to process each Member’s chosen payment method for the amount agreed upon between Member and Advisor within 7 business days of each transaction.
 
The commission or platform fee of 50% is deducted from the remaining amount of the Member charge. Aadya may modify the fees at any time upon notice and will use commercially reasonable efforts to provide advance notice. Administrative fees may apply for additional administrative functions such as canceling checks or initiating wire transfers. Advisors are paid the net amount of the charge paid by the Member after deduction of all fees (including any applicable payment processing or other administrative fees disclosed in advance and assessed by Aadya or any applicable payment processing service or provider).
 
Advisors will be paid each time that they timely fulfill an order for a reading. As an Advisor, You will receive all payments for fulfilling your orders through PayPal or a similar service to be chosen at Our sole discretion. There is a minimum withdrawal sum of $20. In the event that we receive a complaint about your service from a client and we find the complaint to have merit, We may choose to reverse the payment to your account and credit the client the amount paid for the order. In addition to reversing the payment to your account, depending on your behavior, You may be subject to disciplinary action in accordance with Our Advisor Terms. To withdraw money from your account, simply tap on the “Withdraw” button in the revenue screen of your account. Payment is usually deposited into your personal payable account within 2 to 4 days of your withdrawal request. If an order is placed, but You do not deliver the reading, the payment goes back to the client, You will receive zero compensation, and your account may be subject to suspension or termination.
 
Notwithstanding the foregoing, Aadya reserves sole discretion, for any reason, to either withhold any amount due to You for completed orders or to reverse payments posted to your account.
 
Advisor Discipline
If You fail to fulfill an order for any reason, the client’s order will be cancelled and your Advisor profile will no longer appear on the Service. You will be unable to accept any new orders until your profile is relisted. However, if for any reason You turn your availability off or You fail to fulfill an order and your profile is removed, You are still responsible for on time delivery of any orders that were pending prior to the change in status. In the event that You violate any of these Advisor Terms, the terms and conditions contained in Our other policies, or You fail to fulfill client orders, Barges retains sole discretion to either (i) suspend an Advisor’s account; (ii) take away or suspend your ability to enter earn bonus compensation through “1 hour delivery” mode; (iii) outright terminate your account; or (iv) take any other action We deem appropriate.
 
If You feel that your profile was wrongly removed, contact the support team and tell them why.
 
Advisor Code of Conduct
You, the Advisor, will be solely and fully liable for all conduct, services, advice, postings and transmissions that are made in connection with your use of the Service. We reserve the right to monitor all videos, messages, communications, and content to ensure that You are complying with these Advisor Terms, as well as the terms and conditions contained in our other policies. You understand and agree that all of your communications with clients must be exclusively carried out via the Service. If You fail to abide by this code of conduct, in addition to pursuing any and all other legal remedies available to Us, your account may be suspended or terminated at Our sole discretion.
 
When using the Service, the following guidelines are to be followed by all Advisors:
 
You will not knowingly engage in any conduct designed to defraud, mislead, or otherwise deceive any user of the Service.
You agree to never allow another person to access your user account. You agree to maintain the confidentiality of your password and user account information and agree that you are responsible for all activities that occur under your user account.
You will not knowingly provide services to an user under 18 years of age.
You will not use vulgar, racist, offensive or obscene language.
You will not harass, threaten, or embarrass a client or other user of the Service.
You will not wear revealing clothing.
You will present a pleasant visual atmosphere for your client free of disruptions, background noise and outside interferences. For example, You will not record your Advisor responses from a loud party, while driving, or while eating.
You will maintain a professional relationship with your clients at all times and treat them with dignity and respect.
You will not badger or retaliate against a client who left you a negative rating.
You will not post or exchange contact information with any client (or any other information which would allow You to interact with a client outside of the Service). This includes, but is not limited to, your telephone number, postal address, e-mail address, social media accounts, other sites where You offer services, or the name You are operating under on any of these sites.
You will not interact or communicate, or attempt to interact or communicate, with a client outside of the Platform.
You will not give advice that is of the legal or medical nature. Such advice may only be provided by a properly licensed medical or legal professional, with an established physician-patient relationship, attorney-client, or other relationship. You understand and agree that if a client is suicidal or is indicating potential self-harm, You will tell them that they should seek immediate professional medical care provided by a properly licensed medical professional.
You will not offer services that guarantee the direct altering of the future, including, but not limited to, spells or spell removal.
You will advise clients, whom You have been introduced to through the Service, only by, on, or through the Service.
You will comply with any applicable rules, regulations, laws, or statutes in using the Service as an Advisor.
You will not provide false information or misleading information in connection with your Advisor profile.
You will regularly maintain your profile and assure that the information is accurate and up-to-date.
You will assure that at all times You accurately list and represent your skills, qualifications, and background.
You will not perform services as an Advisor in any jurisdiction where it is unlawful to do so.
You will not provide any information or advice or recommendations pertaining to the value, viability, or investment or purchase value of any security, sweepstakes, lottery, games of chance, etc.
You will not offer additional or alternative services for additional payment or compensation.
You will not engage in any conduct or take any actions that may manipulate, undermine, and/or interfere with any ratings of any Advisor on the Service. We reserve the right to exclude without explanation any rating that We think may compromise the integrity of the Advisors feedback system.
You will not engage in conduct that disparages or otherwise negatively affects the Aadya Universe brand
You will not attempt to send any “spam” or “junk” or any other form of unsolicited emails or communications to any user of the Service.
You will not promote, advertise, introduce or refer any other service to any other user.
You will take all necessary measures to safeguard any and all confidential information provided to You by any client.
You will not share or disclose any personal information about a client with anyone, including, but not limited to, your friends, family members, and professional colleagues. If You learn personal information about a client from sources outside of the Service, You will disclose such information to the client as well as the source of your information. You will not conceal such information and otherwise use it to your advantage as an Advisor.
You will not register multiple accounts as an Advisor and shall at all times have at most one active Advisor account.
You will not, under any circumstances whatsoever, accept, solicit or request any payment, tips, compensation or remuneration of any kind, either directly or indirectly, from a client.
If We suspect that You have violated the Advisor Code of Conduct or have otherwise breached this Agreement, in addition to all other rights and remedies available to Us herein or by law, Barges reserves the right to withhold or reverse payments, levy fines, and/or suspend or terminate your account in its sole and absolute discretion.
 
 
 
Privacy & Confidentiality
All information disclosed to You as an Advisor by a client should be treated as private and confidential information. This information must not be shared, posted, or disclosed to any person (including other Advisors), entity, group, publication, forum, website, or any other place, whatsoever. You understand that your clients are not required to maintain confidentiality with regard to any advice that You provide to a client as an Advisor.
 
Any information or content that You post or transmit through the Service will not be considered your confidential information. You grant Aadya an unlimited, irrevocable, royalty-free license to use, reproduce, display, edit, copy, transmit, process, control, publicly perform and create derivative works, communicate to the public or any third party any such information and content on a world-wide basis.
 
You also acknowledge that you will maintain compliance with the rules of GDPR (General Data Protection Regulation). This includes the following rights to which Clients are entitled:
 
Right of access
Right to erasure of personal data
Data portability
Data protection
This means that You are not to do anything that might infringe upon the Client’s privacy rights, including but not limited to:
 
Keeping notes physically or on your own computer/device containing any of the Client’s personal data
Downloading files or web pages containing any of the Client’s personal data
Sharing personal Client data with anyone
Failure to take reasonable measures to protect personal Client data
The full text of the GDPR can be found here.
 
BY BEING AN ADVISOR ON AADYA UNIVERSE, YOU ACKNOWLEDGE THAT YOU ARE LIABLE FOR THE COMPLIANCE WITH THE RULES OF GDPR AS OUTLINED ABOVE. FAILURE TO COMPLY WITH THESE RULES MAY EXPOSE YOU TO MONETARY FINES OR OTHER PENALTIES BY EU AUTHORITIES, AS WELL AS TERMINATION OF YOUR PURPLE OCEAN ACCOUNT.
 
Dispute Resolution
Advisors must cooperate with the platform to resolve disputes with clients professionally and promptly. Disputes may include complaints about service quality, refunds, or disagreements over provided advice. Advisors are expected to participate in mediation processes and follow the platform’s resolution policies. 
 
Compliance with Laws
Advisors must ensure their services comply with all applicable laws and regulations in their jurisdiction. This includes avoiding fraudulent practices, misrepresentation, or any unlawful activities. Advisors are personally responsible for ensuring they have the necessary qualifications or certifications required to provide their advertised services. 
 
Feedback and Quality Assurance: 
Advisors agree to accept client feedback constructively and strive for continuous improvement. The platform may conduct periodic quality assurance checks to ensure advisors maintain high standards of service. Non-compliance with feedback and quality requirements may lead to disciplinary actions.
 
INDEMNITY
You agree to indemnify, defend and hold harmless the Us, and our respective directors, officers, employees and agents (collectively, “Parties”), from and against any losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Us that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed according to these Terms of Use. Further, You agrees to hold the Us harmless against any claims made by any third party due to, or arising out of, or in connection with:
Your use of the Application, 
Your violation of these Terms of Use; 
Your violation of any rights of another; 
Your alleged improper conduct according to these Terms of use;
Your conduct in connection with the Application; 
You agree to fully cooperate in indemnifying Us at your expense. You also agree not to settle with any party without the consent from Us.
In no event shall we be liable to compensate You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not You had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with the Your use of or access to the Application and/or the Services or materials contained therein.
 
LIMITATION OF LIABILITY
The Founders/ Promoters/ Partners/ Associated people of Aadya are not responsible for any consequences arising out of the following events:
If the Application is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure;
If you have fed incorrect information or data or for any deletion of data;
If there is an undue delay or inability to communicate through email;
If there is any deficiency or defect in the Services managed by Us;
If there is a failure in the functioning of any other service provided by Us.
The Application accepts no liability for any errors or omissions, on behalf of itself, or for any damage caused to You, Your belongings, or any third party, resulting from the use or misuse of the Application or any service availed of by Us through the Application. The service and any Content or material displayed on the service is provided without any guarantees, conditions or warranties as to its accuracy, suitability, completeness or reliability. We will not be liable to you for the unavailability or failure of the Application.
You are to comply with all laws applicable to you or your activities, and with all Policies, which are hereby incorporated into this Terms of Use by reference.
The Application expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Application and which is incurred by you in connection with the Application, including loss of profits; and any loss or damage incurred by you as a result of your breach of these Terms of Use.
To the fullest extent permitted by law, We shall not be liable to You or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Application.
 
Changes
We reserve the right, at Our sole discretion, to modify or replace these Advisor Terms at any time. The latest Advisor Terms will be posted on Our website. It is your responsibility to review the latest Advisor Terms before You use the Service. Any changes to the dispute resolution provisions set out in the Mutual Arbitration Provision will not apply to any disputes for which the parties had actual notice before the date the change was posted on Our website. If You do not agree to the new Advisor Terms, please stop using the Service.
 
THIS IS A LEGAL AGREEMENT BETWEEN YOU AND AADYA UNIVERSE BY CLICKING ON THE “CONTINUE” OR “SAVE” BUTTON ON THE ADVISOR SIGNUP PAGE YOU ARE AFFIRMATIVELY STATING THAT YOU HAVE READ AND UNDERSTAND THE ADVISOR TERMS SET FORTH HEREIN AND ARE AFFIRMATIVELY INDICATING YOUR ACCEPTANCE OF THIS AGREEMENT AND YOU AGREE TO BE BOUND BY THE ADVISOR TERMS HEREOF.